Rotational Program (Customer Service/Operations/Supply Chain) - Mazzella Lifting

Job Locations US-OH-Cleveland
Job ID
Regular Full-Time


Mazzella is looking for energetic, self-driven team members who want to pursue a career in operations, supply chain, or customer service. We value people who are lifelong learners, humble, hungry, and smart. We design, manufacture, and distribute products and provide service for lifting and material handling applications, as well as the architectural metals industry.


Our lifting business is sponsoring the R.I.S.E. (Rigging Innovations & Skills Experience) 18-month training/development rotational program. This program exposes you to our Cleveland, OH headquarters/manufacturing facility environments and focuses on:

  • Enhancing your understanding of growth potential within our company
  • Engaging you through a prescribed, hands-on learning journey
  • Offering you targeted networking opportunities within our company
  • Challenging you to propose innovations and efficiencies in each rotation

Our environment allows you to maximize your potential through continuous role-based learning programs. As a R.I.S.E. participant you can expect to:

  • Develop your decision-making skills through various projects and daily tasks
  • Gain real-world experience as well as practical knowledge through a blended learning approach
  • Receive guidance from an experienced Success Partner in each rotation

R.I.S.E focuses on our Account Management, Operations, and Supply Chain functions. This 18-month commitment consists of three, 6-month rotations within one facility. Each of the below rotations contains two capstone projects that will exposure you to various executive leaders. Upon successful program completion, you will be welcomed into one of these three departments.

Account Management Specialist Rotation

Work with customer inquiries, partner with outside sales to drive our strategic vision; increase customer retention; and collaborate with manufacturing to ensure operational excellence.

Operations Specialist Rotation

Help maintain production work order flow/inventory accuracy in 8 different departments. You will also coordinate efforts with key departments to provide superior internal/external customer service.

Supply Chain Specialist Rotation

Gain first-hand experience working with Inventory Management, Procurement, and Logistics. Focus areas will include supplier involvement, chain operations, and product distribution.


Your education, desire to learn the business, customer-centric approach, need to resolve issues, technological aptitude, and teamwork makes you a good fit for this program. The ideal candidate will:

  • Demonstrate strong analytical/problem-solving skills and be able to manage priorities.
  • Have a track record of effective written and verbal communication skills.
  • Possess proven ability to take initiative and drive for results.
  • Be a recent business-oriented program graduate or transitioning from military service.
  • Have experience in operations or practical internship work experience in manufacturing.


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