• Sales and Warehouse Specialist

    Job Locations US-IL-Romeoville
    Job ID
    2019-1161
    Category
    Sales - Outside
    Type
    Regular Full-Time
  • Overview

    Position Summary

     

    Partner with outside sales and management to drive the Company’s strategic vision of being a Brand of Choice for customers; serve as the customer’s advocate by responding to inbound inquiries, exceeding expectations and providing superior customer service to increase customer attraction and retention. Partner with warehouse manager to perform warehouse tasks according to company methods, standards and work instructions utilizing the safest and most efficient means possible.

    Responsibilities

     

    1.      Respond to customer and outside sales requests in ‘real time’ for price quotations, order placement, adjustments and cancellations

    2.      Develop and maintain relationships with customers to ensure proper support and provide a positive customer experience

    3.      Prepare quotes, order entry and resolve queries utilizing the ERP system

    4.      Serve as a liaison with outside sales, purchasing and warehouse management to expedite orders and meet delivery dates

    5.      Coordinate delivery times with production and Operations Manager in order to achieve customer satisfaction when normal lead times are not adequate

    6.      Review, interpret and understand codes, instructions and specifications of fab tickets

    7.      Work with purchasing to obtain information regarding pricing and specifications to complete and execute on project deliverables

    8.      Responsible for light warehouse duties, including but not limited to assisting warehouse manager on shipping requests, customer orders, warehouse management

    9.      Other duties as assigned


     

    Qualifications

    Education

    A high school diploma or GED is required; an undergraduate degree from an accredited college or university with a focus in Business Administration, Finance, Accounting, Economics, Marketing, or related discipline.  In the absence of a degree, directly-related job experience serving in strategic account management and industrial sales role (inside or outside), where a number of years and proven knowledge may offset the degree requirement.

     

    Experience & Skills

    ·         At least one year of prior professional-level account management and industrial sales (inside or outside sales) with proven experience meeting and exceeding sales goals is preferred

    ·         Experience in rigging and lifting industry preferred

    ·         A proven track record of building and maintaining effective customer relationships within different organizations to meet or exceed established goals for product sales

    ·         Demonstrated strong organizational abilities and prior experience utilizing a Customer Relationship Management system for business information tracking

    ·         Demonstrated ability to work with internal and external customers providing exceptional customer service

    ·         Requires solid written and verbal communication skills

    ·         Demonstrated mechanical aptitude

    ·         Strong analytical, conceptual and planning skills are required

    ·         Excellent math skills and overall PC literacy (Microsoft Office) are required

    ·         Must be detail oriented, self-motivated and disciplined with the ability to multi-task

    ·         Must be able to lift or pull a minimum of 50 pounds

    ·         Must successfully complete drug screen, physical and E-Verify

     

    Travel

    Travel for this position is rare; less than 5%

     

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